Withdrawal Instruction (Right of Withdrawal)

Right of Withdrawal
If you are a consumer within the meaning of the Austrian Consumer Protection Act (any natural person who concludes a legal transaction for purposes that cannot be attributed to their commercial or professional activity), you have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period shall expire 14 days from the day of conclusion of the contract.

Exercise of the Right of Withdrawal
To exercise your right of withdrawal, you must inform us (office@iceur–vienna.at) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).
You may use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and no later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Digital Content and Commencement of Performance
The courses offered on iceur-school.at constitute digital content not supplied on a tangible medium.
Your right of withdrawal expires only if all of the following conditions are fulfilled:

1. you have expressly requested that ICEUR begin performance of the contract before the expiry of the withdrawal period, and
2. you have confirmed your knowledge that by giving such consent you lose your right of withdrawal, and
3. ICEUR has begun performance of the contract.

If these conditions are not all fulfilled, the right of withdrawal remains fully effective, irrespective of whether course content has been accessed, streamed, or downloaded.

Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)

To: office@iceur–vienna.at
I hereby withdraw from the contract concluded by me for the provision of the following digital service (online course):
Ordered on:
Name of consumer:
Address of consumer:
Date:
Signature (only if submitted on paper)

Contact Details for Withdrawal
ICEUR-Vienna
Gerlgasse 8/2, 1140 Vienna, Austria
Email: office@iceur-vienna.at